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Customer Spotlight—Storch Magnetics

At-a-Glance:

The manufacturer aimed to upgrade its network and fasten its response time with 123NET DIA and Voice Services. This allowed more nimble and reliable connectivity for their internet and voice needs.

Customer:

Storch Magnetics

Industry:

Manufacturing

Services:

DIA, Fax, SIP, LOOP

Employee Number:

20 Employees & Growing

Background:

Storch Magnetics was founded by Edward A. Storch in 1952 as an industrial sales organization for home heating furnaces and leak detection fluids. Storch is the first company in the Midwest of the United States that specializes in industrial magnetic solutions. Once known as Storch Products, it eventually expanded to Storch Magnetics, which provides customers with design and manufacturing expertise. Headquartered in Livonia, Michigan, the company provides shipping locations to local, national, and international customers.

Challenge:

Storch Magnetics wanted a solution that allowed their response time to be quicker. 123NET’s Voice Services offered a reliable solution to boost their response time and DIA to supply a strong network infrastructure for their company.

Solution:

The objective focused on ensuring dedicated network and voice solutions that allowed Storch Magnetics to improve their response time, as well as grant robust network connectivity to their company. 123NET’s SIP, LOOP, and Fax as well as DIA offered a dependable solution to boost their phone services and ensure proper connectivity.

Results:

Maturing Storch Magnetics’ network improves their response time, as well as provides reliable connectivity for their company. This allows them to stay connected and to remain confident in their voice and internet services.

Partnership:

“The communication, reliability, and stability 123NET have provided has been great. So far, it’s been a fantastic service and reassuring to have these services combined under one responsible provider.”

Matt Carr, President & CEO, Storch Magnetics

123NET Voice Services Reveal Salesforce Hosted IP PBX Integration

SOUTHFIELD, MI., October 8, 2020 – 123NET, Inc. (123NET), a M­­­ichigan data center and network services provider, is empowering its Hosted IP PBX customers with Salesforce’s CRM. This enables them to interact with possible opportunities and customers by centering telephone communication in their sales software.

The integration also permits for inputting call outcomes, scheduling follow-ups, and the creation of leads from incoming opportunities. It authorizes for each contact’s details to be displayed for incoming calls and tracking for average lead time response, weekly lead call activity, time of day for lead calls, and call duration per representative.

The Salesforce CRM will be configured with the 123NET Hosted IP PBX Product, connected and managed by a hosted engineer via desktop or smart device on the 123NET application with full configuration.

123NET Hosted Services Manager James Kessler said this newest integration allows our business partners to be more effective with their time.

“Finding new ways to increase productivity for our business partners continues to be a focus as we move forward with new system integrations,” Kessler said. “123NET’s Hosted IP PBX Salesforce CRM integration provides seamless call information sharing between the popular Salesforce platform and our Hosted IP PBX system.”

Kessler also said it provides businesses different ways for interacting with their customers.

“This makes it easier for your sales team to log their calls and track their customer interactions,” Kessler said.

Forthcoming announcements on future 123NET Hosted IP PBX integrations will be announced as revealed.

 

ABOUT 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

OUR MISSION:  

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET. 

123NET Voice Services Unveils New Zoho Hosted IP PBX Integration

SOUTHFIELD, MI., October 1, 2020 – 123NET, Inc. (123NET), a Michigan data center and network services provider, will now enable its Hosted IP PBX customers to connect directly to Zoho’s CRM. This will let them speak with potential opportunities and customers by taking part in calls directly from their sales software. 
 
The integration also allows for an auto log of calls under each record, reminders for upcoming and missed calls as well as updates on-call status and your call schedule. The configuration will be integrated with the Hosted IP PBX product, which is connected and managed via desktop or smart device on the 123NET application with full configuration, managed by a hosted engineer. 
 
123NET Hosted Services Manager James Kessler said this continues 123NET Voice Services’ progression into modern computing solutions. 

“With the addition of the Zoho CRM integration, we continue to progress into the modern age of computing solutions allowing our partners further flexibility in the way they work every day,” Kessler said. 

Kessler also said 123NET Voice Services will continue to seek out other popular CRM platforms to integrate with. 

“123NET’s Hosted IP PBX solution continues to integrate with popular CRM platforms,” Kessler added. 

Further integrations are still yet to come and will be announced as they are unveiled. 
 
 
ABOUT 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

 

OUR MISSION:  

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET. 

 

Expanding Dark Fiber Carrier Connectivity Into Novi, Canton & Warren

SOUTHFIELD, MI., September 29, 2020 – 123NET, Inc. (123NET), a Michigan data center and network services provider, is partnering with a multinational carrier to expand their network connectivity into 123NET’s Novi, Canton, and Warren Dark Fiber Routes over a five-year term and beyond. 

The carrier will splice into 123NET’s Dark Fiber Network Foundation across 51.29 miles in the Metro Detroit area, combining their fibers to allow customers to access information concurrently over long distances. 

123NET Carrier Relations Manager Bob Evenson believes 123NET’s Dark Fiber not only helps the carrier but offers their customers unique benefits. 

“What makes 123NET different is our offering of metro dark fiber to any of our customers, allowing unlimited bandwidth either for their own network needs or to connect end users, which is not a product most carriers have,” Evenson said. “We appreciate the continued partnerships we are able to build with our carrier partners.” 

Evenson also added this brings connectivity benefits to the Novi, Canton, and Warren communities. 

“Our work with this large carrier allows us to bring increased connectivity to Michigan communities,” Evenson said. “It continues our commitment to the municipalities within our state.” 

123NET continues to seek out other opportunities with additional carriers to assist them in growing their network. 

 

ABOUT DET-iX 

 

The Detroit Internet Exchange (DET-iX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, content providers and enterprise businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying upstream service providers for the connection and traffic. For more information, visit www.detroitix.com.

 

ABOUT 123NET

 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others.

 

OUR MISSION:

 

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET.

123NET On-Net/Near-Net List Grows Close to 200,000 Addresses

SOUTHFIELD, MI., September 24, 2020 – 123NET, Inc. (123NET), a Michigan data center and network services provider, has released its latest On-Net/Near-Net list, nearing 200,000 firmly-priced addresses and ranging from 10 Mbps to 10 Gbps. The list is available to be loaded into the carrier’s pricing tool via a quarterly-updated spreadsheet or accessed through a real-time API.

The total 195,352 On-Net/Near-Net list of addresses across the state of Michigan breaks down into the following:

– 1,649 On-Net Addresses

– 80,462 Very Near-Net Addresses

– 48,251 Near-Net Addresses

– 64,990 Near-Net Plus Addresses

This marks a 22,000+ increase from the prior 173,000 total On-Net/Near-Net address list and provides carriers expanded access to 123NET’s network. 123NET does quarterly updates to its On-Net/Near-Net list and will keep its carrier partners apprised of any new addresses added.

123NET Carrier Relations Manager Bob Evenson said the complete address list makes it easier for carrier customers to quote as well as place orders for our services.

“What makes us different is that all of our 195,000+ addresses are firmly priced. This means carriers are able to quote their opportunities immediately, easily and accurately. This allows us to assist in growing connectivity for the Michigan communities our network touches and really puts our mission statement into action.”

 

Bob Evenson – 123NET Carrier Relations Manager

“Every time we build fiber to a new building, we bring in 123NET’s full suite of products to all of the tenants. Reaching 195,352 addresses is a great achievement for our team and our mission.”

 

Chuck Irvin – 123NET Director of Sales & Network Development

ABOUT DET-iX 

 

The Detroit Internet Exchange (DET-iX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, content providers and enterprise businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying upstream service providers for the connection and traffic. For more information, visit www.detroitix.com.

 

ABOUT 123NET

 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others.

 

OUR MISSION:

 

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET.

123NET Data Center Migration Checklist

123NET Data Center Migration Checklist

Housing IT equipment has a cost. Generally, building, managing, and maintaining an onsite rack space will cost you between $1,000 and $1,500 per month on average. Cloud services could prove even more costly if misconfigured. 

A data center migration is the deploying and transferring of an existing data center environment to the operating environment of another data center. It is a thorough process of plans for migration of the existing data center to a different site or facility. The 123NET Data Center Migration Checklist takes you through crucial steps, which focuses on downtime and risk reduction, in the migration of your data center. 

Developing a Project Plan

On average, data center migrations take 1 to 2 months. To build a data center, it takes 18-24 months. 

  • Engage & Pinpoint All Functions & Stakeholders Within the Affected Organization 
  • Find a Migration Manager that Handles the Process, Communicates Developments & Ensures the Project’s Fruition 
  • Facilitate a Strategy, Focused on Timelines, Budgets & Success Benchmarks 
  • Receive Stakeholder Approvals 
  • Craft a Communications’ Procedure to Keep all Parties Progress-Focused 
  • Identify Roles & Duties Before, During & After the Undertaking 
  • Consider SLA & Other Contracts for Terms/Conditions, Including Early Termination 

Inventory Assets & Applications

Building a data center requires 5 to 10 pieces of different equipment. On average, there are up to 5 types of equipment that is required. 

  • Explore if Asset Inventory Requires Discovery Software, Manual Completion, or Both 
  • Utilize Equipment & Hardware Stock to Explore Ownership & What Must be Migrated 
  • Finish Taking Stock of Network Connectivity 
  • Finalize the Tabulation of All Hardware Applications Running 
  • Establish Any Undocumented Hardware & Applications 
  • Determine Categorized Cabling & Decommissioned Inventory 
  • Achieve Identifying Labeling Structure to Determine Necessary Equipment & Transfer Timeline 

Planning of New Infrastructure 

The average data center layout has a Power Usage Effectiveness (PUE) between 1.75 and 2.4. 

  • Consider the Site Layout to Decide Where Equipment Placement is Implemented 
  • Implement a Virtual Layout with Equipment Location & Connection Path to Outcomes 
  • Confirm the Design of the Network with the Engineering Team 
  • Determine Cable Lengths to All Power & Data Connections to Minimize Post-Migration Potential “Spaghetti Cabinet” 
  • Establish IT Deployment Power Capacity Alignment for Each Row & Rack

1: Before Migration 

2: Day of Migration 

3: Post Migration 

Put Together a Migration Plan that Establishes Roles, Contact Information & Timelines 

Establish Accessible Movement Plan 

Confirm Migration is Successful 

Direct Project to Mitigate Critical Application Resource Impact (if possible) 

Make Sure All Equipment is Delivered 

Guarantee Network Operations Center (NOC) Observes Systems Working Again 

Schedule Migration Service  
(if needed) 

Ensure the Assembly of All Personnel 

Determine Equipment is Physically Installed & Connected 

Familiarize Yourself with the Site Layout 

Record Migration Progress 

Dispose / Decommission Old Cabling & Equipment 

Build Instructions for Device Installation  

Plan Additional Migration Changes 

 

Ensure Site Access & Security Clearance for All Necessary Team Members 

Structure Data in One Location 

 

Build Plans & Detail New Configurations to Determine Functionality 

 

 

Craft a Contingency Disaster Recovery Plan 

 

 

Plant Hardware Before the Move 

 

 

Determine Initial IT Asset Works 

 

 

Do a Dry Migration Run 

 

 

About 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

OUR MISSION:

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES & BUSINESS THE BEST CONNECTED ON THE PLANET.