Company Vision

123NET is committed to growth, innovation, and creating opportunities for Michigan businesses to thrive in an increasingly connected world. 123NET’s primary objective is to make Michigan the most connected state for business by delivering reliable data center, network, and voice services in the markets it serves. As Michigan’s demand for mobility and internet-based services continues to rise, the company remains committed to providing a dependable backbone that fosters innovation and growth.

Our company takes pride in empowering the Detroit Internet Exchange, Michigan’s only carrier-neutral, not-for-profit internet exchange, which has grown into one of the largest peering hubs globally and the largest fee-free exchange in the world. The DET-iX is expected to maintain a growth rate of 25-30 percent annually, providing significant speed and cost benefits to clients.

123NET is committed to promoting open access network systems, which allow multiple internet service providers to offer their services on a single network. This commitment enables the company to provide affordable and accessible high-speed internet services to underserved communities across Michigan, driving innovation and delivering even more benefits to the state’s economy. “Open access” refers to an arrangement in which 123NET offers nondiscriminatory access to and use of its network on a wholesale basis to other providers seeking to provide long haul, middle mile, and last mile carriage using 123NET’s network at just and reasonable wholesale rates.

123NET recognizes the need to operate in a manner that is environmentally sustainable and socially responsible. To this end, we have implemented energy-efficient data centers to reduce carbon emissions and energy consumption. We also highly promote telecommuting and remote work options to reduce employees’ commuting emissions.

We are committed to providing high-quality and affordable internet access to underserved and low-income communities. We partner with non-profits and community organizations to promote digital literacy and inclusion. Furthermore, we ensure fair and ethical treatment of all employees, contractors, and business partners.

In line with our commitment to ethical business practices, 123NET adheres to all relevant laws and regulations. We implement strong cybersecurity measures to protect customer data and privacy. We foster transparency and accountability through regular communication with our customers, employees, and partners. At 123NET, we are committed to building a leadership team that is both inclusive and diverse, in order to ensure that our operations are aligned with our core values.

At 123NET, we follow the Entrepreneurial Operating System (EOS) to streamline our operations and increase efficiency. With a commitment to following the EOS system, we have created a culture of accountability, transparency, and continuous improvement, which has enabled us to achieve long-term success in the competitive telecommunications industry.

Our Community Impact

123NET’s goal is to empower Michigan’s communities to change the narrative of the internet from a place of consumption to a place of creation. This starts by partnering with local communities and non-profit organizations such as the Detroit Community Technology Project, Equitable Internet Initiative, and Grace in Action Collective, to understand the true needs of the community and how 123NET can help. We have donated multiple circuits to non-profits, local organizations, and COVID-19 Testing Sites, and continue to look for additional ways to make an impact.

123NET is also committed to providing residential fiber to the home, which will help connect Michigan communities and allow them to thrive in the increasingly connected world. With high-speed internet services, communities can be better connected, and individuals can access education, remote work, and telehealth services with ease.

In addition to our partnerships with non-profits and local organizations, 123NET is also partnering with municipalities and governments to provide community-wide solutions to bridge the digital divide. As government funding for broadband infrastructure becomes more widespread and available, 123NET is committed to leveraging these resources to help connect Michigan’s underserved and unserved areas. A recent example of this is our partnership with Allegan County, where we will be providing internet access to over 12,000 residents and building over 1,000 miles of fiber in rural areas. By working with local governments, we can help bring high-speed internet to more communities and help bridge the digital divide for Michigan residents.

Leadership