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Customer Spotlight – Colasanti Construction Services, Inc

Customer:

Colasanti Construction Services, Inc

Services:

Direct Internet Access & SIP

Industry:

Construction

Number of Employees:

1000+

At-a-Glance:

In 1953, Colasanti Companies, a family-owned business, started as a small Michigan-based construction company, and since then it has continued to build a reputation as one of the leading self-perform concrete contractors in the United States. Impressively, it has branched off into two separate national companies, known as Colasanti Construction Services, in 25 states. Their offerings include full-service construction management, general contracting, design-build, and self-perform concrete work.

Challenge:

Colasanti Construction needed a local, cost-effective business phone service and internet connection for their headquarters in Macomb, Michigan. They searched for a provider with a reliable billing process and trustworthy technical support system.

Solution:

Initially, 123NET provided internet via a T1 connection with SIP Trunking to Colasanti Construction Services. Two years later, they were able to scale their services and rely on 123NET to upgrade their T1 connection to a 123NET Fixed Wireless internet circuit.

Results:

123NET’s T1 internet and SIP Trunking Services provided Colasanti with a solution that allowed them to expand their business and upgrade their existing phone system. Colasanti was seamlessly transitioned from their T1 connection two years later to a fixed wireless internet circuit, providing them more bandwidth, faster speeds, and enhanced reliability with minimal additional cost.

After years of working together, Colasanti knew it could rely on 123NET to accommodate its growth and needs. 123NET has continued to show its strength and ability to offer service solutions that work for all customer demands, including providing quotes for Colasanti’s construction business which requires temporary wireless internet in its construction trailers on job sites all around Michigan.

“One of the best features of 123NET is the customer service. From the billing to tech support, everyone is super knowledgeable and LOCAL. So, when things are referenced, it is not like I am calling someone out of state if I need help. That is a huge priority to me. The way it looked to me and our executives is 123NET is strictly looking out for us as a customer.”

Will Kosnik

IT Manager, Colasanti Construction Services, Inc

Carrier Partner Spotlight – STELLAR Broadband

At-a-Glance:

STELLAR Broadband, previously known as Spartan Net, was founded in 2001 and was originally known as a fiber internet and TV provider in East Lansing, Michigan. They delivered the first residential gigabit internet service to both students and multi-family communities around the area and in 2020, they were recognized nationally as the first to deliver 10 Gigabit service to students in off-campus student housing. Partnerships began to grow organically as the demand for high-speed internet increased which allowed them to expand into Grand Rapids and Southeast Michigan. New partnerships brought new demands to fulfill multiple technology needs under one umbrella causing service offerings to evolve. Today they are a turnkey service provider offering engineered and managed solutions.

Agent Partner:

STELLAR Broadband

Number of Employees:

30+

Services Offered:

Multi-Family, Student Housing, and Residential: Fiber Internet, Engineered Wi-Fi, DIRECTV and AT&T TV, Door Entry and Access Systems, Security Surveillance Systems, Voice services, and Internet of Things for Property Management and Residential Amenities

Business: Business Internet, Internet Marketing, Voice, Security & IT Solutions

Primary Industries Served:

Metro-Detroit, Lansing/East Lansing, Grand Rapids, Muskegon, Novi, Brighton, and Traverse City.

Partnership Opportunity:

Both STELLAR Broadband and 123NET share a vision to bring the best internet and connected technologies to businesses and communities in Michigan. STELLAR Broadband wanted to be able to expand quickly without sacrificing any quality or user experience. The two companies have worked together for over a decade, fully aligning with STELLAR Broadband’s “help first” way of serving customers. The service and support that 123NET provides allows STELLAR Broadband to deliver a high level of service while continuing to bring customer satisfaction. As they expand into new geographic markets in Michigan, their existing partnership with 123NET allows them to go “One Step Further” for their customers.

“Our 15 years of working closely with 123NET has developed into a true partnership that is based deeply on common values and mutual trust. 123NET continues to help STELLAR Broadband go One Step Further to serve our clients. We all win.”

Richard Laing

Co-Founder & Vice President, STELLAR Broadband

Agent Partner Spotlight – GTS

At-a-Glance:

Global Telecom Solutions (GTS) was founded in Detroit, Michigan in 2001 and now has 20 employees with over 3,500 customers globally. The main goal of the company is to be a trusted advisor and assist businesses with all of their telecom needs.

Agent Partner:

Global Telecom Solutions – GTS

Number of Employees:

20

Services Offered:

  • Connectivity
  • SD-WAN
  • Colo & Cloud Services
  • Internet of Things (IoT) & Mobility
  • Expense Management
  • Software-as-a-Service
  • Security/Cybersecurity
  • Security/Access Control
  • Unified Communications, Hosted PBX & Traditional Voice
  • Call Center (CCaaS)
  • Telo Aggregators
  • Work from Home Enablement

Primary Industries Served:

Enterprise & Small-Medium Business

Partnership Opportunity:

GTS has been a trusted 123NET partner for over a decade and was recently awarded the 2020 Top Selling Partner of the Year. GTS believes this success comes from shared core principles of serving local communities with the best ISP, telecom and colocation solutions. 123NET provides a unique and competitive portfolio of solutions to GTS customers, growing and expanding both client bases. Through 123NET’s excellent support team, GTS is able to provide their customers with the best pre-and post-sale support to ensure satisfied clients. Building a company with a culture focused on strong moral ethics is the foundation for GTS and is a shared passion that they have found in 123NET.

Awards:

• 123NET Top Selling Partner of 2020
• 123NET Top Selling Partner of Q1 – 2021

“From our sales support to the project management, the 123NET team has created the confidence at GTS to consistently consider and recommend their services to both our sales partner community as well as direct client base.  123NET has been an integral and trusted partner now for nearly a decade.  Congratulations to 123NET for their continued growth and success, and we look forward to many more mutual customers utilizing 123NET services and solutions.”

Mark Stackpoole

CEO, GTS

Customer Spotlight – Amphenol Sine Systems

Customer:

Amphenol Sine Systems

Services:

Dedicated Fiber Internet, Business Phone, & Fixed Wireless Back-Up 

Industry:

Electrical & Electronic Manufacturing

Number of Employees:

300+

At-a-Glance:

Amphenol Sine Systems was founded in 1967 and is headquartered in Clinton Township, Michigan. It is a leader in designing, manufacturing, and supplying high performance interconnect systems for a broad range of industrial applications such as: factory automation, alternative energy, motion control and advanced technology solutions for electric vehicles. 

Challenge:

Amphenol Sine Systems needed to upgrade their existing 123NET Fiber Internet, Business Phone, and Wireless Internet Back-Up infrastructure to accommodate an increase in their demand for higher level bandwidth and faster connectivity stemming from a remote working environment.  

Solution:

The ingenuity and scalability of 123NET’s original infrastructure created an avenue for 123NET to upgrade the services in a fast and reliable manner. So, after 12 years of partnership, Amphenol Sine Systems depended on 123NET to provide a 1 Gbps solution upgrade to support the bandwidth their remote workforce needed. 

Results:

When the workforce shifted for Amphenol Sine Systems, quick network modifications ensured their employees could work efficiently and effectively from home. Through 123NET’s clear communication, Amphenol Sine Systems painlessly transitioned to an upgraded network.   

“123NET is always the first option when any technology project starts within our company.” 

Gabriel Mayorga

North America Information Technology Manager – Amphenol Sine Systems

Customer Spotlight – Innovations Applied

Customer:

Innovations Applied

Services:

123NET’s Data Center & Colocation Services

Industry:

Digital Marketing

Number of Employees:

13

At-a-Glance:

Innovations Applied was founded in 1997 and is based in Chicago. They provide real time video communications technologies and custom applications to their business and industrial customers. As a full service-digital agency, their offerings include marketing automation, SEO, full UX/UI discovery, and development solutions. 

Challenge:

Headquartered in Chicago, Innovations Applied was looking for a reliable data center to move their servers off-site. As a specialized company with high-capacity data needs, they also sought a managed service provider to generate a custom solution that would scale considerably and ensure the continuity of their business. 

Solution:

123NET’s Data Center provided the company with a carrier neutral space to ensure uninterruptable data access,  colocation space, power, and connectivity.

Results:

The availability and reliability of a 123NET Data Center allows Innovations Applied to store their data off-premises. By doing so, it establishes high-speed access to their data with no interruption for their real-time video communications. This results in Innovations Applied being able to grow their business and stay at pace with demand.

“We provide real-time video communications technologies and custom applications in the health care, banking, virtual event, higher education, e-learning, and business collaboration industries. 123NET makes it possible for a small company like ours to compete with much larger organizations, delivering service that meets and exceeds the highest standards.” 

Bill Dunning

Founder, Innovations Applied

Customer Spotlight – Jekyll and Hyde

Customer:

Jekyll and Hyde

Services:

123NET Fiber Voice & Data Solutions

Industry:

Advertising

Number of Employees:

25

At-a-Glance:

Jekyll and Hyde is an advertising, marketing, and communications firm with over 25 years of experience. They have two core business areas: direct response advertising and marketing and brand advertising. Their direct focus is to grow sales and market-share for challenger brand consumer-packaged goods.

Challenge:

Beyond the basic requirements of an internet service provider (ISP), Jekyll and Hyde searched for a provider that could go above and beyond just fast internet. They needed a partner to provide transparency, great communication, and proactive capabilities for any future issues.

Solution:

123NET’s expansive network in Redford made them an excellent candidate for fiber services. Jekyll and Hyde opted for a fiber voice and internet solution to consolidate their services onto one dedicated provider.

Results:

123NET Voice and Data Solutions provided Jekyll and Hyde with high-speed internet and reliable voice services. Communication was a large priority for Jekyll and Hyde. 123NET’s Project Manager Carol Johnsonbaugh, and Account Manager Dan Lang kept the company informed during the project and provided excellent options for continued growth.

When the agency was under a tight timeline to move their company headquarters from Redford to Northville, the strong partnership between 123NET and Jekyll and Hyde made continuing services an obvious choice. They needed to seamlessly transition their existing 123NET Voice and Internet Services to their new building. 123NET was able to install a temporary fixed wireless solution under a condensed timeline while constructing fiber to the new Northville location.  

“123NET was capable, efficient, and exact with my latest project with them. From inception to final delivery, every part of the evolution was handled by professional, friendly people always willing to go the extra mile to make sure I had what I needed. Keep up the great work guys.”

Matthew Umbarger

Director of Creative and Production, Jekyll and Hyde