Job description

Network Field Technician will install and maintain our resellers and end-user customers. These positions involve exposure to voice technologies, IT, and contact center software. Strong interpersonal and communication skills are needed to interface in technical and non-technical terms to resellers and end-user customers’ IT staff. The main purpose of this field position is the installation, acceptance, lineup, and maintenance of microwave, multiplex, fiber optic, or other auxiliary equipment that comprises the company’s network. Some responsibilities include being able to climb and perform work on communications towers and building rooftops to accept, test, and maintain microwave radio systems; coordinate required activities with the Network Operations Center (NOC) personnel in the isolation and resolution of network problems; work as a part of a cross-functional team to conduct routine preventative and corrective maintenance activities to support Network Deployment, Performance, and Reliability initiatives; troubleshoot problems on his/her own related to the network; provide process improvement input as needed; administer an intermediate level analysis for fault isolation as it pertains to wireless, fiber optics, T-1, telemetry, and voice and data circuits; perform fiber terminations (mechanical terminations and fusion splicing), and run structured cable in many different building environments.

Job Type: Full-Time

Required Qualifications

  • 1-2 Years of Cisco WAN/LAN-Related Experience
  • 1-2 Years of Telecommunications Experience
  • Valid Driver’s License
  • Excellent Written & Verbal Communication Skills
  • Basic VOIP/SIP Understanding
  • The Ability to Troubleshoot Network-Related Issues: Cisco Networking, IPs, & Subnets

Benefits:

  • Health insurance – Provided for you and your family on day one of employment
  • Dental insurance – Provided for you and your family on day one of employment
  • Vision insurance – Provided for you and your family on day one of employment
  • 401(k)- Savings plan with discretionary profit-sharing contributions
  • Paid time off

123NET, Inc (123NET) is headquartered in Southfield, Michigan, and has been providing High Capacity Business Internet, Colocation, and Telecommunications services successfully for 25 years from small to Fortune 500 companies. We are one of Michigan’s fastest-growing privately held companies offering competitive wages, healthcare benefits, and a great work environment. We attract top talent, bringing diverse experiences and creativity to our team and fostering an environment that enables employees to apply their skills, creativity, and experience in an independent and impactful way. Our people are at the core of our success. We attract and retain top talent who bring diverse experiences, creativity, and leadership to our team. We are growing rapidly and are passionate about making a difference every day.

Our Mission – Building a network to make Michigan communities and businesses the best connected on the planet.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to commute/relocate:

  • Southfield, MI 48075: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Computer networking: 1 year (Preferred)
  • LAN: 1 year (Preferred)