Slow internet, downtime, high costs or support are issues that lead companies to switch providers. Deciding to leave can be challenging, but the process does not have to be. If your current provider cannot support everyday business needs, this may be the time to consider a new alternative.
Before looking at a new internet provider, it is best to review existing services and determine if your ISP is fulfilling current and future business needs. At this time, companies consider increasing their bandwidth, adding a redundant connection, or reviewing ip-failover solutions.
Steps for Transitioning:
STEP 1: Understand Your Current Contract
Knowing your contract end date is important, but the best time to start your research is while you are still contracted. Best case practices recommend businesses start their research 6-9 months before the contract end date to avoid hefty month-to-month or early-termination fees.
STEP 2: Installation Checklist
Setting your new installation service date will help determine when to end services with your old Internet Service Provider (ISP). Your business will need to determine:
- Onsite Contacts
- DNS Record Updates
- Location of New Service Provider Equipment
- Updates to Internal Network Cabling
- Firewall/Router Upgrades
- Notify Employees of Change
- Impact on Current Software
STEP 3: New ISP Turn-Up
The best time to migrate your ISP is away from peak business time. Your internal staff or IT consultant should be made available to assist with the transfer of services.
STEP 4: Cut the Connection
You will have to determine when the best time is to end old services, to help ensure business continuity, both ISPs should remain active until the migration is complete. Before canceling, coordinate with your old provider the best way to return any equipment.
123NET’s team of dedicated professionals assists businesses with transitioning and upgrading to high-speed fiber and fixed wireless solutions.
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