123NET is seeking an Account Manager to join the growing team

RESPONSIBILITIES

  • Key liaison to existing customer base charged with nurturing & expanding relationships
  • Organically grow business through introduction, education, & promotion of new 123NET product and offerings
  • Perform account reviews for clients to gain a better understanding of business needs and client expectations
  • Interface with internal departments to facilitate client requests for renewals, upgrades, moves, & changes to services
  • Serve as an additional resource for both clients & agents
  • Collaborate with internal sales team to develop initiatives & opportunities to better serve customer base
  • Provide practical solutions & creative approaches to complex applications
  • Productively assist the 123NET team to grow the channel’s business & achieve the projected revenue growth, as defined by the company’s business plans and strategic goals
  • Maintain open & effective lines of communication throughout the organization to support a sense of teamwork, enthusiasm, pride & quality workmanship
  • Reinforce the company’s commitment to excellence
  • Engage in competitive intelligence to stay educated on industry trends
  • Use creative skills to collaborate with the Director of Marketing on impactful material and promotions
  • Contribute effectively outside ofyour core role and make time to help other colleagues

QUALIFICATIONS

  • At least 1-3 years of telecom sales experience
  • Have a competitive edge and hunger to win
  • Strategic thinkwer who makes sound decisions
  • Concise and articulate in writing and speech
  • Show an intence interest in 123NET’s success
  • Knowledge of Data Center Services, Dedicated Internet, MPLS, Fixed Wireless, PRI, SIP, PBX, and Ethernet Services
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
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