123Net is an Internet service provider (ISP) built on delivering reliable connections at high speeds. The organization provides enterprise data center, network and voice solutions for local Michigan businesses

Every business is unique, and the same rule applies for ISPs. Whether a business is looking to upgrade its current internet service or establish a new connection, choosing a well-suited internet service provider is always important. Based on a business’s specific needs, here are a few factors that should always be considered:

Bandwidth

Bandwidth can play a major role in the speed of an internet connection. It is the minimum capacity between the user and application server, usually measured in megabits per second or Mbps. Determining the amount of bandwidth required to run business-critical applications is critical. It helps businesses find Internet service providers with the ability to meet current requirements and capacity to scale up for projected growth.

Support

The best internet service providers share one common trait: outstanding customer service. Customers will need to work closely with support to ensure that their businesses specific needs are met. Effective support teams are friendly, supportive, informative and timely.

It is also important to consider how accessible support will be during critical situations such as outages and other problems. Investigating which forms of contact are accepted (phone calls, emails, trouble tickets, etc.) and if 24/7 support is included can help set ISPs apart.

Failover

Staying constantly connected to the Internet is more important than ever for businesses.  Especially when only a few seconds of downtime can now lead to thousands of dollars lost. For businesses where Internet outages are devastating, it’s best to find an ISP with redundant failover options available. Failover helps businesses stay connected primary Internet connections are lost. For example, fixed wireless is commonly used as a failover option for high-speed fiber Internet. If there is a problem with a fiber connection, fixed wireless will seamlessly take over.

Bundling

If a business has multiple needs to fulfill, bundling services together can help save money and ease operations. ISPs often incentivize bundling with money-saving discounts to attract customers. Consolidating services can also simplify billing and support.

123Net has the capacity to deploy redundant terabit-speed connections and deliver over 1MW of power, making it an attractive option for businesses of any size. The organization is also home to the Detroit Internet Exchange, one of the worlds 40 largest peering hubs.

123Net is a premier business ISP, backed by world-class 24/7 support. 123Net can also bundle high-speed fiber, voice, fixed wireless, and data center solutions, making it a one-stop shop for your telecommunications needs. Visit https://www.123.net/ for more details.