123NET's Mission Statement: Building Network to Make Michigan Communities and Businesses the Best Connected on the Planet.

Once, the Internet meant screeching modems and slow-loading pixelated scenes, accompanied by dial-up tones and digital exploration’s thrill. 

Now, it’s indispensable. What was a past pleasure has been woven into our lives, connecting us in unforeseen ways. Having a strong internet is important for businesses, communities, and residents to do well. 123NET works hard to provide internet, data and voice services to the state of Michigan. 

Making Strong Networks

To establish a robust internet infrastructure, it is crucial to lay a solid foundation, and 123NET excels in constructing a network to support this base. Additionally, by fostering networking capabilities to facilitate smooth communication and data exchange, 123NET empowers individuals and businesses to connect, share resources, and collaborate effectively in the digital age.

123NET works with communities, businesses, and municipalities throughout Michigan to determine which areas of the state are unserved and underserved. With these collaborations, 123NET is able to connect these areas with better internet, furthering its mission of making Michigan the best connected. 

Having Their Own Network

By owning and operating its entire network, 123NET exercises complete control over the construction, functioning, and scalability of the network. This end-to-end ownership empowers the internet provider to meticulously monitor the network’s performance and proactively address any potential issues. Consequently, customers benefit from a seamless experience throughout the entire process, ensuring optimal functionality and reliability.

Sustaining Operations 

Taking care of a network is something that never stops. Constant vigilance is essential, requiring prompt resolution of any issues that may arise to ensure uninterrupted user connectivity.123NET puts forth effort to give customers the best customer service, knowing how important it is to have a network that does not go offline.

Putting Customers First 

123NET provides optimal customer service for all. Whether it is a small or large business that needs internet, 123NET works hard to provide 24/7/365 support for all. We assign each customer a dedicated Customer-Focused Team, committed to ensuring their success, value, and the ultimate industry experience.

123NET’s Mission, building networks to make Michigan communities and businesses the best connected on the planet, centers on creating, owning, and nurturing a robust network. The commitment to exceptional connectivity and service guarantees success in the digital realm. As tech advances, 123NET will ensure connection support, benefiting all – from businesses to individuals.