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123Net and the Detroit Community Technology Project Partner to Bring Internet to Detroit’s Neighborhoods

SOUTHFIELD, Mich., October 09, 2018 – The Detroit Community Technology Project’s (DCTP’s) passion is fostering digital literacy and human connection within their communities and globally. The Equitable Internet Initiative (EII), a DCTP program, is a collaboration between several community organizations and neighbors in Detroit to distribute Gigabit internet connections to at least 150 homes. EII trains Digital Stewards to ensure that more Detroit residents have the ability to leverage online access and digital technology for social and economic development.

Diana Nucera, Director of the Detroit Community Technology Project, sees partnering with 123Net as a great opportunity to expand the work that DCTP has already been engaged in, “123Net sees what we see in Detroit. They understand that this City is experiencing tremendous growth, but too many people are being excluded from that growth. Our goal is to empower our community to own digital infrastructure and change the narrative of the internet from a place of consumption to a place of creation.”

123Net is excited to partner with DCTP through its Equitable Internet Initiative. “We know that in a city so poorly connected, our residents won’t be able to attain the opportunities, education, and careers that they deserve to pursue. The Detroit Community Technology Project focuses on preserving the rich culture of the city by progressing the digital literacy of the population, and we saw an opportunity to use our infrastructure successes to advance that goal. We hope to be able to help DCTP leverage our experience and technology to propel Detroit’s inevitable development by empowering Detroiters to control their own network,” said Dan Irvin, CEO of 123Net.

The partnership consists of six 1 Gbps connections from 123Net to three neighborhoods that are part of the Equitable Internet Initiative: Southwest Detroit through a partnership with Grace in Action, Islandview in Southeast Detroit through a partnership with Church of the Messiah, and the North End through a partnership with the North End Woodward Community Coalition. Digital Stewards, community members who are trained by DCTP in technical skills and community organizing, distribute and maintain those connections throughout these neighborhoods. The Digital Stewards share a passion for digital literacy and a desire to expand their own knowledge base.

 

About 123Net

123Net is a Michigan-based internet service provider focused on equipping businesses with industry-leading data center, voice, fiber, fixed wireless, and other network services. Home of the Detroit Internet Exchange, 123Net maintains the largest, private carrier hotel and peers with technology leaders such as Google, AWS, and others. For more information, please visit https://www.123.net/news

 

About the Detroit Community Technology Project

The Detroit Community Technology Project seeks to promote digital literacy, education, and creation through multiple programs, including the Equitable Internet Initiative and Digital Stewards programs. Through these projects, the DCTP expands access to wireless broadband and digital literacy training to three Detroit neighborhoods. For more information, please visit https://detroitcommunitytech.org/

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123Net Media Contact:

Ihor Diachenko

Director of Marketing

idiachenko@123.net

248.228.8244

Why Your Data Center Should Be Carrier Neutral

Inside a data center, 123Net believes your choice of carrier should not be limited to the data center owner. We make it as easy as possible for new carriers to build into our data centers. Opening the doors to more carriers greatly benefits businesses looking for more robust, diverse networks.

What Does Carrier Neutral Mean?

Having more options is a good thing. A carrier neutral data center, often referred to as a carrier hotel, is a facility that offers its customers the ability to purchase connectivity from any carrier in the building. Since these facilities are independent of providers, customers are open to many more carrier options. There are several factors that make carrier neutral facilities more desirable than their carrier-affiliated counterparts:

Diversity

Keeping your network running 24/7 is critical. Having carrier diversity, meaning multiple carriers connected to your business’s network, provides a backup option if a single carrier experiences an outage. Carrier hotels have a major advantage in that they support carrier diversity, whereas single provider data centers are less able to.

Cost-Effective

Using a carrier neutral facility can naturally lower the price of services through competition. When there are fewer options to choose from, customers are more likely to settle for higher prices. Moving to a new data center can be a costly and time-consuming process, so selecting a carrier neutral data center allows competition to keep costs low, without having to move to change providers.

Internet Exchange Connectivity

Carrier neutral data centers can also host internet exchanges. Internet exchanges allow enterprise, service provider, and carrier networks to peer with one another, lowering latency, network hops, and costs.

123Net has four, Tier 3, carrier neutral data center facilities and hosts the Detroit Internet Exchange (DET-IX), a not-for-profit regional exchange point in Michigan. To learn more about 123Net’s data centers, or to schedule a data center tour, visit https://www.123.net/data-center/

St. Clair County RESA Partners with 123Net to Revamp Fiber Usage

SOUTHFIELD, Mich., October 02, 2018 – Starting an essential change in how their fiber network will be utilized, St. Clair County Regional Educational Service Agency (St. Clair County RESA) is partnering with 123Net, a premier provider of data center, network, and voice services for Michigan businesses. RESA’s fiber network that brings high-speed internet access to schools, public libraries, and municipalities throughout St. Clair County will be improved and expanded, while 123Net will gain access to the County to serve the community’s businesses.

St. Clair County RESA created their fiber network, stretching about 200 miles throughout the county, more than 20 years ago. Through this new partnership, RESA will gain a larger fiber network, and significantly reduced cost for internet service. RESA also gains access to the largest, privately owned, carrier neutral data center in Southeast Michigan and the Detroit Internet Exchange (DET-IX), one of the largest peering hubs globally. 123Net, in turn, will be able to expand into St. Clair County and offer more competitive connections to private St. Clair County businesses and industries. These businesses will be able to peer with any of the participants of DET-IX. 123Net is in the process of building two 10 Gbps virtual pipes between their Southfield data center and the RESA, providing an added layer of redundancy to the county’s connectivity.

Dennis Buckmaster, RESA’s Director of Information Technology, is optimistic about the future of this partnership. “Much of our area is significantly underserved, and bringing more providers to the area will only help our community,” Buckmaster said. “This partnership with 123Net will help to close that gap for our county and our businesses. I see this partnership continuing to grow in the future.” 123Net expects to finish the construction of a new internet backbone along the St. Clair River sometime this year. Given its location across from Canada, this expanded network will host multiple ports ideal for international trade.

Businesses in the area expecting to benefit from the partnership include automotive parts manufacturers, agricultural centers, power plants, and Michigan’s salt-mining industry, among others. This initiative will also provide a roadmap for other counties to follow to create a similar structure and capitalize on opportunities for their communities.

“It’s exciting when we’re able to partner with groups like St. Clair County RESA,” said Chuck Irvin, Director of Network Development at 123Net. “We’re dedicated to providing Michigan businesses with the best service possible, so it’s really a win-win for everyone involved when businesses get the connections they need, the RESA is able to grow and upgrade inexpensively, and we get to expand our footprint to another community that we can serve. We’re looking forward to this inspiring other communities to leverage our solutions and partner with us in similar ways.”

About 123Net

123Net is a Michigan-based Internet service provider focused on equipping businesses with industry-leading data center, voice, fiber, fixed wireless and other network services. Home of the Detroit Internet Exchange, 123Net maintains the largest carrier hotel and peers with technology leaders such as Google, AWS and others. For more information, please visit http://www.123.net/news

About Det-IX

The Detroit Internet Exchange (DET-IX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Southfield, Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, Content Providers, and Enterprise Businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying to make the connection. This not only reduces the cost of exchanging traffic but provides a localization of traffic for the 4.5 million inhabitants of the Detroit metro area. For more information visit https://www.123.net/det-ix/

About St. Clair County RESA

St. Clair County Regional Educational Service Agency supports St. Clair County’s seven K-12 public school districts including middle size city, suburban, and rural school settings.

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123Net Media Contact:

Ihor Diachenko

Director of Marketing

idiachenko@123.net

248.228.8244

Why Your Business Should Implement SIP Trunking

Voice over Internet Protocol (VoIP) services are becoming the go-to way to manage business voice. One of the most popular options is Session Initiation Protocol (SIP) trunking, which is more cost-effective and flexible than most legacy voice services.

What is SIP Trunking?

A SIP trunk provides voice and data traffic between users’ phone systems and the Public Switched Telephone Network (PSTN) over a single IP network. It is a way to deliver high-capacity, secure, premium quality voice for businesses.

Scalability

SIP trunks have an interface that is better suited for growing businesses. Traditional phone systems often carry a 23-channel capacity, meaning that additional callers can only be added in increments of 23. Businesses with SIP trunks can add as many paths as needed, ensuring that they only pay for the interface they need.

Security

Businesses in industries such as government, healthcare, and education require ultra-secure connections for voice communication. Session border controllers (SBC) make SIP trunking systems secure for any business that requires secure voice. The SBC is a point of security between users and third-party callers providing the following features:

  • Topology Hiding & Privacy – The IP network topology of the business is hidden to prevent attacks. This protects user information and creates a layer of privacy between networks. Media is also monitored to prevent intercepts and fraud.
  • Access Control – Only known networks, devices, and applications are permitted to access the enterprise’s voice system.
  • Encryption – SIP enables the encryption of media.
  • Denial of Service (DoS) – Protection from malicious attacks and non-malicious overloads.
  • Virus & Worm Protection – SIP is protected from malicious attachments and messages containing viruses, worms, and trojans.
  • Logging, Monitoring, and Reporting – Attacks and overloads are reported and monitored.

Call Quality

One of the best ways to measure the quality of a voice call is a Mean Opinion Score (MOS). The scale gives a numerical score for call quality ranking from one (bad) to five (excellent). When VoIP technologies first came to the market in the 1990’s, phone voice quality took a step back, however current SIP trunking systems are now equivalent, if not better, in call quality.

The call quality of SIP trunking solutions typically ranges between four and five on this scale, meaning call issues are nearly imperceptible. Maintaining a high MOS is critical for all businesses. Weak voice quality leads to mental fatigue, reduced productivity, and a poor overall experience.

Flexibility

SIP trunks give businesses the flexibility to route voice traffic over redundant data circuits. If a primary connection is disrupted, voice traffic can be seamlessly routed over redundant fiberfixed wireless, or Ethernet over copper using IP Failover. Having these redundant measures in place drastically reduces the chances of a business missing an opportunity due to voice services.

To learn more about upgrading your business’s voice services with 123Net’s SIP trunking, visit https://www.123.net/sip/

What Does a Data Center Cross Connect Mean for You?

123Net’s data centers facilitate your need to be better connected. Cross connects allow you to reduce access costs to get to the carrier of your choosing. You can save money and improve the connectivity of your network.

What are Cross Connects?

Cross connects are physical cables that connect two different networks within a data center. Cross connects can be used to create a more diverse, robust system of networks. The top three reasons to use a cross connect are:

Lowering Latency

A direct connection means no provider will stand between your network and the carrier network to which you are connecting. Cross connects avoid the pubic internet because they are through private point-to-point connections within a data center.

Offering Convenience

With a cross connect, you will be able to connect to any carrier residing within your chosen data center. This eliminates the need to find other network points to connect to carriers that often times require network builds that take time and add costs.

Providing Options

Adding multiple internet connections to your network can help you take advantage of different carriers. With cross connects, you can select internet providers based on price, reliability, or connectivity.

Cross connects enable you to establish direct connectivity with other carriers. Services such as dark fiber, wavelength, MPLS, or other point-to-point services are available with a single cross connect. Network cross connects to other carriers can save money, improve reliability, and add versatility to your network.

123Net has four Tier 3, carrier neutral data centers with access to over 20 carriers. Learn how you can take advantage of this diverse variety of networks by scheduling a data center tour with 123Net today at https://www.123.net/data-center/

City of Westland Selects 123Net’s Dark Fiber Proposal

SOUTHFIELD, Mich., September 18, 2018 – The City of Westland recently opened the door to any Internet service providers (ISPs) interested in submitting a proposal to solve the City’s Wide Area Network (WAN) needs. Proposals included technologies that were able to connect the City’s 14 municipal buildings, including City Hall, Police and Fire buildings, and the William P. Faust Public Library. Craig Brown, Interim Chief Innovation Officer: Department of Innovation and Technology, recommended 123Net to the purchaser.

“We were open to any technologies. We wanted to allow providers to get creative with their solutions and offer the best of what they were able to specialize in,” Brown said of the process.

123Net offered dark fiber, an option that allows the City to control their own network and scale at their own pace. “123Net’s proposal was very competitive,” Brown commented. “They were able to offer what is considered the best network technology, dark fiber, with additional redundancy in their fixed wireless, without extra costs and upgrades for future scalability. Their proposal was really able to focus on the big picture, for us going forward.”

The City is also looking into colocating in 123Net’s Southfield data center and creating a disaster recovery plan through their new ISP, completing the “big picture” of their network needs. Westland is one of almost two dozen municipalities benefiting from 123Net’s competitively priced, diverse end-to-end solutions.

About 123Net
123Net is a Michigan-based Internet service provider focused on equipping businesses with industry-leading data center, voice, fiber, fixed wireless and other network services. Home of the Detroit Internet Exchange, 123Net maintains the largest carrier hotel and peers with technology leaders such as Google, AWS and others.

About the City of Westland
The City of Westland is located in Southeast Michigan, about 40 minutes west of Detroit. The City is home to over 80,000 residents and numerous parks and recreation centers, including the Mike Mondano Ice Arena, Concrete Jungle Skate Park, and the Westland Golf Course.
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123Net Media Contact:
Ihor Diachenko
Director of Marketing
idiachenko@123.net
248.228.8244