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Breaking Up with Your Internet Service Provider (ISP)

Slow internet, downtime, high costs or support are issues that lead companies to switch providers. Deciding to leave can be challenging, but the process does not have to be. If your current provider cannot support everyday business needs, this may be the time to consider a new alternative.

Before looking at a new internet provider, it is best to review existing services and determine if your ISP is fulfilling current and future business needs. At this time, companies consider increasing their bandwidth, adding a redundant connection, or reviewing failover solutions.

Steps for Transitioning:

STEP 1: Understand Your Current Contract

Knowing your contract end date is important, but the best time to start your research is while you are still contracted. Best case practices recommend businesses start their research 6-9 months before the contract end date to avoid hefty month-to-month or early-termination fees.

STEP 2: Installation Checklist

Setting your new installation service date will help determine when to end services with your old Internet Service Provider (ISP). Your business will need to determine:

  • Onsite Contacts
  • DNS Record Updates
  • Location of New Service Provider Equipment
  • Updates to Internal Network Cabling
  • Firewall/Router Upgrades
  • Notify Employees of Change
  • Impact on Current Software

STEP 3: New ISP Turn-Up

The best time to migrate your ISP is away from peak business time. Your internal staff or IT consultant should be made available to assist with the transfer of services.

STEP 4: Cut the Connection

You will have to determine when the best time is to end old services, to help ensure business continuity, both ISPs should remain active until the migration is complete. Before canceling, coordinate with your old provider the best way to return any equipment.

123NET’s team of dedicated professionals assists businesses with transitioning and upgrading to high-speed fiber and fixed wireless solutions.

Learn more about 123NET’s Dedicated Internet.

Discover more about the 7 Essential Considerations for Choosing ISPs.

ABOUT 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

 

OUR MISSION: BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES & BUSINESS THE BEST CONNECTED ON THE PLANET.

123NET Constructs 52-Mile Dark Fiber Ring for Tier-1 Carrier

SOUTHFIELD, MI., Tuesday, November 24, 2020 – 123.Net Inc (123NET), a Michigan data center and network services provider, has signed a deal with a Tier-1 carrier for a 52-mile large dark fiber ring in the Greater Grand Rapids Area.

This new construction of dark fiber will open up connectivity options for the carrier and its customers presently as well as in the future.

123NET Carrier Relations Manager Bob Evenson said the deal represents a major achievement of a nimble and regional carrier helping a Tier-1 IP provider.

“Our dark fiber solution proves how important regional carrier partnerships are to helping Tier-1 partners arrive at their network goals,” Evenson said.

Evenson added this continues 123NET’s commitment to growing network for Michigan communities and businesses.

“Partnerships with carriers let us build network that will have a fundamental impact on the state of Michigan,” Evenson said. “Our pledge to Michigan municipalities and companies for network growth has never been stronger than it is now.”

Evenson said it continues 123NET’s business and community-focused dark fiber network builds for different carriers active in the state.

“123NET’s flexible custom dark fiber network options in Michigan continue to seek opportunities with our different carrier partners across the state,” Evenson said. “We welcome any chance to offer connectivity options to other carriers in need that seek additional network in the state.” 

123NET Sales and Network Development Director Chuck Irvin said one-third of 123NET’s business comes from the Grand Rapids market.

“This new ring brings 123NET’s full suite of fiber services to thousands of additional business customers along the route,” Irvin said. “It also allows us to upgrade services to our existing customers by offering diverse paths back to our network, the Detroit Internet Exchange, or one of the many great data centers in the Grand Rapids market, including DC1.”

ABOUT 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. As home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers, peering with technology leaders such as Google, AWS, GM and others. 

OUR MISSION:  

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESSES THE BEST CONNECTED ON THE PLANET.

ABOUT DET-iX 

The Detroit Internet Exchange (DET-iX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, content providers and enterprise businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying upstream service providers for the connection and traffic. For more information, visit www.detroitix.com.

 

MGCB Approves 123NET as Gaming Vendor

SOUTHFIELD, MI., Tuesday, November 10, 2020 – The Michigan Gaming Control Board (MGCB) has approved 123.Net Inc. (123NET), a Michigan data center and network services provider, as a registered vendor. Subject to certain requirements, this approval authorizes online gaming operators to host their servers in 123NET Data Centers.  

The MGCB, founded in November 1996, oversees casino gaming licensing, regulation, and operations in the State of Michigan. It also regulates gaming equipment manufacturers, distributors, and suppliers. 

As technologies and services have changed in the industry, so have guidelines and regulations. Sports betting and iGaming operations were legalized in Michigan in November 2019 by the State Legislature, being one of the first states to permit the services in the United States. The MGCB authorized onsite sports betting for the Detroit-based casinos, beginning March 11, 2020, with Mt. Pleasant’s Soaring Eagle and other Michigan casinos to follow. Rulemaking for online gaming is in progress and expected to be published in early 2021. 

Unlike the traditional model of strictly brick and mortar gaming, the new iGaming industry segment has added online and on-demand capabilities generating new requirements and challenges for both operators and vendors. iGaming operators’ plans call for selection and deployment in strategic edge facilities that are highly secure and connected with 24/7/365 on-site support. 123NET Data Centers fulfill compliancy and performance criteria designed to provide the best user experience for Michigan participants.  

MGCB Executive Director Richard Kalm said the partnership between casinos and iGaming vendors helped streamline the process. 

 “The casinos and their suppliers helped us by their timely efforts to share information we needed to authorize the [online] gaming,” Kalm said. “This new gaming opportunity has been highly anticipated, and we hope citizens will enjoy it and see benefits from additional revenue to both the state of Michigan and the city of Detroit.” 

Noah Lessaris, 123NET Strategic Accounts, has helped lead the efforts in the segment and is welcoming the online gaming industry into the 123NET Data Centers.  

“Like many applications used by Michiganders, our team finds it rewarding that user’s infrastructure as well as gameplay applications will be supported by our Network and Data Centers,” Lessaris said. “It’s a big boost to Michigan sports fans as Big Ten Football is getting started along with additional collegiate fall and winter sports.” 

ABOUT 123NET  

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. As home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers, peering with technology leaders such as Google, AWS, GM and others.  

OUR MISSION:   

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET. 

 

Customer Spotlight—Jack Demmer Ford

At-a-Glance:

The automotive group modernized its current network architecture with dedicated and redundant fiber, MPLS, wireless and voice services solutions.

Customer:

Jack Demmer Ford

Industry:

Automotive

Services:

­MPLS, DIA, VOICE, DPRI, SIP, LOOP, DVAD, Wireless

Employee Number:

200

Background:

The Jack Demmer Automotive Group story began with the namesake, Jack Demmer spending time around his father, Charles, who originally sold used cars from their home and a small lot in Detroit. After graduating from Wayne State, Ford Motor Company granted them an Edsel franchise in 1957 which became Spitler-Demmer Edsel at a former gas station with a one-car showroom in Nankin Township. This later became Spitler Demmer Ford-Mercury in South Lyon, sharing space with a Ford tractor dealership.

In 1969, they moved to their present location with a 12-car showroom, two-lane service entrance, a body shop, a used car sales and reconditioning office, and an indoor vehicle delivery area. Jack Demmer bought out his partner and it became Jack Demmer Ford. The business opened its Lincoln-Mercury location in Farmington during 1998 and two-years later in 2000, acquired the former Krug Lincoln-Mercury in Dearborn which became Jack Demmer Lincoln-Mercury. After more than 60 years in business, the automotive group remains family-owned and operated.

Challenge:

With multiple locations and buildings, the Jack Demmer Automotive Group was looking for dedicated and redundant connectivity across their network as well as improved voice services. Thanks to 123NET’s DIA and MPLS, the group now has bandwidth throughout their business campuses. They also have an improved phone system that greatly increased communication between the locations and their clients.

Solution:

123NET provided them with DIA and MPLS as well as voice services. The carrier was successful in improving their overall network infrastructure and delivered the reliability, redundancy and failover they required. This comprehensive solution equipped them to meet their immediate needs and allow flexibility for growth in the future.

Results:

Remaking Jack Demmer’s network foundation integrated redundancy, reliability, and IP failover. The additional voice solutions also enhanced overall communications. Both of these 123NET Business Solutions have permitted them to remain connected at all times as well as improve the dialogues taking place around the company.

Partnership:

“Our partnership with 123NET began with a careful and thorough evaluation of our existing network infrastructure and our desire for flexibility and future expansion. 123NET was able to provide several comprehensive plans for comparison and ultimately designed a solution custom-tailored that was specific to our needs.”

Brad Neilson, Dealer Operations Manager, Jack Demmer Automotive Group

Customer Spotlight—Storch Magnetics

At-a-Glance:

The manufacturer aimed to upgrade its network and fasten its response time with 123NET DIA and Voice Services. This allowed more nimble and reliable connectivity for their internet and voice needs.

Customer:

Storch Magnetics

Industry:

Manufacturing

Services:

DIA, Fax, SIP, LOOP

Employee Number:

20 Employees & Growing

Background:

Storch Magnetics was founded by Edward A. Storch in 1952 as an industrial sales organization for home heating furnaces and leak detection fluids. Storch is the first company in the Midwest of the United States that specializes in industrial magnetic solutions. Once known as Storch Products, it eventually expanded to Storch Magnetics, which provides customers with design and manufacturing expertise. Headquartered in Livonia, Michigan, the company provides shipping locations to local, national, and international customers.

Challenge:

Storch Magnetics wanted a solution that allowed their response time to be quicker. 123NET’s Voice Services offered a reliable solution to boost their response time and DIA to supply a strong network infrastructure for their company.

Solution:

The objective focused on ensuring dedicated network and voice solutions that allowed Storch Magnetics to improve their response time, as well as grant robust network connectivity to their company. 123NET’s SIP, LOOP, and Fax as well as DIA offered a dependable solution to boost their phone services and ensure proper connectivity.

Results:

Maturing Storch Magnetics’ network improves their response time, as well as provides reliable connectivity for their company. This allows them to stay connected and to remain confident in their voice and internet services.

Partnership:

“The communication, reliability, and stability 123NET have provided has been great. So far, it’s been a fantastic service and reassuring to have these services combined under one responsible provider.”

Matt Carr, President & CEO, Storch Magnetics

123NET Data Center Migration Checklist

123NET Data Center Migration Checklist

Housing IT equipment has a cost. Generally, building, managing, and maintaining an onsite rack space will cost you between $1,000 and $1,500 per month on average. Cloud services could prove even more costly if misconfigured. 

A data center migration is the deploying and transferring of an existing data center environment to the operating environment of another data center. It is a thorough process of plans for migration of the existing data center to a different site or facility. The 123NET Data Center Migration Checklist takes you through crucial steps, which focuses on downtime and risk reduction, in the migration of your data center. 

Developing a Project Plan

On average, data center migrations take 1 to 2 months. To build a data center, it takes 18-24 months. 

  • Engage & Pinpoint All Functions & Stakeholders Within the Affected Organization 
  • Find a Migration Manager that Handles the Process, Communicates Developments & Ensures the Project’s Fruition 
  • Facilitate a Strategy, Focused on Timelines, Budgets & Success Benchmarks 
  • Receive Stakeholder Approvals 
  • Craft a Communications’ Procedure to Keep all Parties Progress-Focused 
  • Identify Roles & Duties Before, During & After the Undertaking 
  • Consider SLA & Other Contracts for Terms/Conditions, Including Early Termination 

Inventory Assets & Applications

Building a data center requires 5 to 10 pieces of different equipment. On average, there are up to 5 types of equipment that is required. 

  • Explore if Asset Inventory Requires Discovery Software, Manual Completion, or Both 
  • Utilize Equipment & Hardware Stock to Explore Ownership & What Must be Migrated 
  • Finish Taking Stock of Network Connectivity 
  • Finalize the Tabulation of All Hardware Applications Running 
  • Establish Any Undocumented Hardware & Applications 
  • Determine Categorized Cabling & Decommissioned Inventory 
  • Achieve Identifying Labeling Structure to Determine Necessary Equipment & Transfer Timeline 

Planning of New Infrastructure 

The average data center layout has a Power Usage Effectiveness (PUE) between 1.75 and 2.4. 

  • Consider the Site Layout to Decide Where Equipment Placement is Implemented 
  • Implement a Virtual Layout with Equipment Location & Connection Path to Outcomes 
  • Confirm the Design of the Network with the Engineering Team 
  • Determine Cable Lengths to All Power & Data Connections to Minimize Post-Migration Potential “Spaghetti Cabinet” 
  • Establish IT Deployment Power Capacity Alignment for Each Row & Rack

1: Before Migration 

2: Day of Migration 

3: Post Migration 

Put Together a Migration Plan that Establishes Roles, Contact Information & Timelines 

Establish Accessible Movement Plan 

Confirm Migration is Successful 

Direct Project to Mitigate Critical Application Resource Impact (if possible) 

Make Sure All Equipment is Delivered 

Guarantee Network Operations Center (NOC) Observes Systems Working Again 

Schedule Migration Service  
(if needed) 

Ensure the Assembly of All Personnel 

Determine Equipment is Physically Installed & Connected 

Familiarize Yourself with the Site Layout 

Record Migration Progress 

Dispose / Decommission Old Cabling & Equipment 

Build Instructions for Device Installation  

Plan Additional Migration Changes 

 

Ensure Site Access & Security Clearance for All Necessary Team Members 

Structure Data in One Location 

 

Build Plans & Detail New Configurations to Determine Functionality 

 

 

Craft a Contingency Disaster Recovery Plan 

 

 

Plant Hardware Before the Move 

 

 

Determine Initial IT Asset Works 

 

 

Do a Dry Migration Run 

 

 

About 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

OUR MISSION:

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES & BUSINESS THE BEST CONNECTED ON THE PLANET.