Hosted IP PBX

Hosted IP PBX Overview

Available on Fiber · Fixed Wireless · Ethernet over Copper (EoC)

We’ve been a Michigan based phone company for over 15 years with experience in VoIP (Voice over IP) deployments.

Compared to a traditional phone system, 123Net manages the delivery of the Hosted IP PBX over its robust network and moves the PBX functionality from your office to its Tier 3 2(N+1) data center. This includes built-in redundancy and a Service Level Agreement (SLA) guarantee of 99.99% uptime.


  • Setup is quick (30-45 days), and a 123Net project manager will help with a smooth conversion.
  • Connect desktops and smart devices through the 123Net application.
  • Transfer existing phone numbers or order new numbers like vanity toll free.
  • Desk phones will be placed and fully configured by a 123Net engineer.



  • Manage the entire 123Net phone system from a desktop computer or smart device through the 123Net web portal.
  • A user-friendly web interface offers complete control over the phone system with easy to use menus, text fields and check boxes.
  • Change users, manage extensions from anywhere in the world.
  • Users can manage their own settings.


123Net Hosted IP PBX

Hosted IP PBX

Accessibility, flexibility and control

Hosted IP PBX solution provides a feature rich technology that will increase productivity within your organization. The user-friendly web driven control panel offers enhanced features in an easy to manage interface.

Features Include:

  • Soft phone, mobility
  • Find-me, Follow-me
  • Busy Lamp Field (BLF)
  • Web Portal
  • Auto Attendant
  • Call Block
  • Call Forwarding
  • Call History
  • Call Log
  • Call Park & Retrieve
  • Call Queue/Ring Groups
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Conference Calling
  • Dial by Extension/Extension Transferring
  • Direct Inward Dialing (DID)
  • Do Not Disturb (DND)
  • Interactive Voice Response (IVR)
  • Last Number Redial
  • Message Waiting Indicator (MWI)
  • Music on Hold
  • Sequential Ring
  • Simultaneous Ring
  • Speed Dial
  • Time Conditions (Day /Night Settings)
  • User Control Panel
  • Voice Mail
  • Voicemail to Email
  • IP Failover

Hosted IP PBX Equipment

The 123Net Hosted IP PBX uses the Polycom enterprise-grade family of IP desktop phones.


VVX410 VVX500 VVX600
Display 3.5” Color LCD 3.5” HD Color LCD Touchscreen 4.3” HD Color LCD Touchscreen
Navigation 4-way cluster with center select key Intuitive Touchscreen Intuitive Touchscreen
Simultaneous Calls 10 10 10
USB Call Recording No Yes Yes
Integrated Bluetooth Headset Support No No Yes
Polycom HD Voice Yes Yes Yes
Ports 10/100/1000Base-TX 10/100/1000Base-TX 10/100/1000Base-TX

Why Data Center Location Matters

Data center location should always be a top priority for customers. Choosing a data center in an optimal location not only provides immediate advantages, it also prevents major headaches down the road. 123Net carefully handpicked an ideal environment for each of its...

How IP Failover Protects Networks

Backup solutions, such as IP Failover, avoid network downtime, keeping your business connected and productive. It's immediate and cost-effective, so your business continues generating revenue and preserves its reputation, regardless of unforeseen circumstances. How It...

Call Us at 866.460.3503