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Customer Spotlight—Jack Demmer Ford

At-a-Glance:

The automotive group modernized its current network architecture with dedicated and redundant fiber, MPLS, wireless and voice services solutions.

Customer:

Jack Demmer Ford

Industry:

Automotive

Services:

­MPLS, DIA, VOICE, DPRI, SIP, LOOP, DVAD, Wireless

Employee Number:

200

Background:

The Jack Demmer Automotive Group story began with the namesake, Jack Demmer spending time around his father, Charles, who originally sold used cars from their home and a small lot in Detroit. After graduating from Wayne State, Ford Motor Company granted them an Edsel franchise in 1957 which became Spitler-Demmer Edsel at a former gas station with a one-car showroom in Nankin Township. This later became Spitler Demmer Ford-Mercury in South Lyon, sharing space with a Ford tractor dealership.

In 1969, they moved to their present location with a 12-car showroom, two-lane service entrance, a body shop, a used car sales and reconditioning office, and an indoor vehicle delivery area. Jack Demmer bought out his partner and it became Jack Demmer Ford. The business opened its Lincoln-Mercury location in Farmington during 1998 and two-years later in 2000, acquired the former Krug Lincoln-Mercury in Dearborn which became Jack Demmer Lincoln-Mercury. After more than 60 years in business, the automotive group remains family-owned and operated.

Challenge:

With multiple locations and buildings, the Jack Demmer Automotive Group was looking for dedicated and redundant connectivity across their network as well as improved voice services. Thanks to 123NET’s DIA and MPLS, the group now has bandwidth throughout their business campuses. They also have an improved phone system that greatly increased communication between the locations and their clients.

Solution:

123NET provided them with DIA and MPLS as well as voice services. The carrier was successful in improving their overall network infrastructure and delivered the reliability, redundancy and failover they required. This comprehensive solution equipped them to meet their immediate needs and allow flexibility for growth in the future.

Results:

Remaking Jack Demmer’s network foundation integrated redundancy, reliability, and IP failover. The additional voice solutions also enhanced overall communications. Both of these 123NET Business Solutions have permitted them to remain connected at all times as well as improve the dialogues taking place around the company.

Partnership:

“Our partnership with 123NET began with a careful and thorough evaluation of our existing network infrastructure and our desire for flexibility and future expansion. 123NET was able to provide several comprehensive plans for comparison and ultimately designed a solution custom-tailored that was specific to our needs.”

Brad Neilson, Dealer Operations Manager, Jack Demmer Automotive Group

Customer Spotlight—Storch Magnetics

At-a-Glance:

The manufacturer aimed to upgrade its network and fasten its response time with 123NET DIA and Voice Services. This allowed more nimble and reliable connectivity for their internet and voice needs.

Customer:

Storch Magnetics

Industry:

Manufacturing

Services:

DIA, Fax, SIP, LOOP

Employee Number:

20 Employees & Growing

Background:

Storch Magnetics was founded by Edward A. Storch in 1952 as an industrial sales organization for home heating furnaces and leak detection fluids. Storch is the first company in the Midwest of the United States that specializes in industrial magnetic solutions. Once known as Storch Products, it eventually expanded to Storch Magnetics, which provides customers with design and manufacturing expertise. Headquartered in Livonia, Michigan, the company provides shipping locations to local, national, and international customers.

Challenge:

Storch Magnetics wanted a solution that allowed their response time to be quicker. 123NET’s Voice Services offered a reliable solution to boost their response time and DIA to supply a strong network infrastructure for their company.

Solution:

The objective focused on ensuring dedicated network and voice solutions that allowed Storch Magnetics to improve their response time, as well as grant robust network connectivity to their company. 123NET’s SIP, LOOP, and Fax as well as DIA offered a dependable solution to boost their phone services and ensure proper connectivity.

Results:

Maturing Storch Magnetics’ network improves their response time, as well as provides reliable connectivity for their company. This allows them to stay connected and to remain confident in their voice and internet services.

Partnership:

“The communication, reliability, and stability 123NET have provided has been great. So far, it’s been a fantastic service and reassuring to have these services combined under one responsible provider.”

Matt Carr, President & CEO, Storch Magnetics

Customer Spotlight—Highlands Restaurant

At-a-Glance:

The restaurant needed to update its 60-year-old building’s best-effort internet connection with a dedicated internet access (DIA) business fiber connection for optimal performance and a better dining experience.

Customer:

Highlands Restaurant

Industry:

Dining

Services:

Dedicated Internet

Employee Number:

85

Background:

The Highlands Restaurant opened on November 25, 2019, but it had been planned early 2018 with construction beginning then. The restaurant sits atop the Renaissance Center (RENCEN) in downtown Detroit and is the product of McClain Camarota Hospitality. The business is headquartered in Grosse Ile, MI and run by two husband-and-wife couples: Shawn and Holly McClain along with Richard and Sarah Camarota. Shawn and Holly are based in Grosse Ile while Richard and Sarah are based in Las Vegas, NV. Prior to opening the Highlands Restaurant, they have run a number of Las Vegas restaurants: Sage and Five50 Pizza Bar at the Aria Resort & Casino as well as the Libertine Social at the Mandalay Bay Resort & Casino.

In creating the Highlands Restaurant, the idea was to appeal to diners of all different backgrounds and to eliminate the traditional tower restaurant and change things up. They replaced the previous Coach Insignia restaurant and faced competition when initially seeking the space.

Challenge:

Highlands Restaurant had to find a dedicated internet connection that provided no interruptions and was able to work within and at the top of the 60-year-old RENCEN tower location.

Solution:

123NET’s Dedicated Internet Access provides the Highlands Restaurant with a reliable network connection with zero interruptions.

Results:

The Highlands Restaurant’s revamped network infrastructure brings redundancy, reliability and failover ensuring an optimal dining experience while allowing their restaurant business to remain connected always without any chance of connectivity loss.

Partnership:

“I needed to find somebody who had an intimate knowledge of the 60-year-old building. They needed to be flexible about our unique needs and special space. We needed to be smart when it came to price as we have numerous cloud applications that need a reliable signal.”

Richard Camarota, McClain Camarota Hospitality Managing Partner

DET-iX Reaches New Heights – 200Gbps Milestone

SOUTHFIELD, MI., May 28, 2020 – Earlier this month, the Detroit Internet Exchange (DET-iX) soars to new heights by surpassing another milestone by reaching over 200Gbps. This news comes one month after achieving 150Gbps.  

The DET-iX was founded in 2014 with nine members. As of May 2020, it has grown to 48 members and continues to rise to new heights. It is one of the largest not-for-profit internet exchange points in the world. DET-iX connects Michigan communities and businesses, allowing members to pass direct traffic freely.

“The DET-iX like other internet exchanges is a simple topology. However, we have an advantage of a 123NET 4,500-mile metro fiber network. This combination allows easy access for members to extend connectivity from the DET-iX to the end users.  For many members, over 60% of their total internet traffic is flowing through the DET-iX for free. ”

Ryan Duda, DET-iX Founder & 123NET CTO 

With new members joining every month, the DET-iX is consistently pushing bandwidth boundaries and connecting new networks. Current members range from local communities to Fortune 500 companies that include automotive, education, telecommunication partners and streaming providers. 

ABOUT DET-iX 

The Detroit Internet Exchange (DET-iX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, content providers and enterprise businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying upstream service providers for the connection and traffic. For more information, visit www.detroitix.com.

ABOUT 123NET

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others.

OUR MISSION:

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET.

123NET Reaches the 1,500th Fiber Lit Commercial Building Milestone

SOUTHFIELD, MI., May 14, 2020 – Earlier this week, 123.Net Inc. (123NET) marked a milestone by installing high-speed fiber into more than 1,500 commercial buildings. This achievement comes less than one year after the company announced that it had hit the 1000 lit commercial building milestone back in 2019.

“The fiber team here at 123NET has grown substantially over the years and now includes over 100 team members. Each and every one of them has helped us achieve this awesome milestone. We couldn’t be happier to be able to extend our fiber network into 1,500 buildings.”

Chuck Irvin,123NET Director of Network Development

Currently, 123NET has nine in-house fiber crews. They work diligently building fiber infrastructure throughout Michigan, along with in-house permitting and fiber design departments, which all contribute to the completion of fiber projects. Irvin is already looking to the future for the company’s next breakthrough benchmark. “Milestones are great to celebrate, but we won’t revel in it for too long,” Irvin said. “We are already looking forward to the day we reach 2,000 lit buildings!”

123NET’s network spans across the state of Michigan connecting local communities and businesses alike with fiber engineered to be symmetrical, dedicated and scalable to fit all company bandwidth needs. The company continues to focus on providing businesses high-speed, reliable network connectivity as it builds toward its next goal.

ABOUT 123NET

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others.

OUR MISSION:

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET.

123NET Donates Network Connection to Detroit COVID-19 Testing Site

SOUTHFIELD, MI., Monday, March 30, 2020 – The City of Detroit began a drive-thru coronavirus (COVID-19) testing site at the Michigan State Fairgrounds on Friday, March 26, 2020. Prior to arrival at the site, a doctor must prescribe you be tested and schedule you an appointment between 9:00 a.m. and 7:00 p.m. any day of the week. They can call 313-230-0505.

The State Fairgrounds’ site can administer an estimated 400 tests a day over the next six weeks at an average 50 cars an hour while providing results five days later. This testing site is the result of a partnership between Detroit Medical Center, Henry Ford Health System, Trinity Health Systems, Macomb County, Oakland County, Wayne County, and the City of Detroit. In response to the community’s need, 123NET is aiding in this partnership with a donation of 50 Mbps of high-speed carrier-grade symmetrical fixed wireless internet to the testing site for collecting, inputting, and processing medical data.

123NET is proud to be helping out local communities during these current conditions.

“We want to enable our communities to achieve their goals without worrying about reliable connectivity. I feel proud that our leadership is committed to the community and has stepped up to help Metro Detroit and Southeastern Michigan.”

Heather Garey, 123NET Agent Manager

“If there is any other way we can enlist our network, resources, or expertise to assist in the community fight against COVID-19, please reach out as we’re looking to help.”

Chuck Irvin, 123NET Director of Sales & Network Development

For more information on the COVID-19 test site:  

123NET remains dedicated to expanding its existing network of 1500+ fiber lit buildings and 55+ Fixed Wireless PoP sites with the latest, most reliable, and secure technologies available. 123NET’s network also includes 4,000+ route miles of proprietary fiber, four Tier 3 data centers, and is home to the Detroit Internet Exchange (DET-iX).

OUR MISSION: BUILDING NETWORK, TO MAKE MICHIGAN COMMUNITIES & BUSINESSES THE BEST CONNECTED ON THE PLANET.