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Wholesale Partner Spotlight – RJ Telecommunications

At-a-Glance:

RJ Telecommunications grew their relationship with 123NET based on mutual goals of augmented network growth in fiber and wireless but also providing customer service and helping their clients in a North Star Decision Making Process.

Wholesale Partner:

RJ Telecommunications

Number of Employees:

5

Background:

RJ Telecommunications began as a company, focused on Cat3/Cat5 Cabling and Nortel Norstar Option switch work. With Nortel going out of business, RJ began to focus its attention on finding their customers another solution. Previously, they connected Nortel Norstar together via the internet and asterisk to allow customers with locations in other states and countries to have calls without a high cost.

Mission:

Serving Michigan since 1995 to offer excellent customer service with a proven track record of providing and installing telecommunications’ service and equipment.

Services Offered:

Voice, Fiber, Colocation & Other Network Services

Primary Industries Served:

Automotive, Real Estate & Healthcare

Partnership Opportunity:

The mutual advantage came in RJ’s creation of a new revenue stream with premier services to their current customer base and their shared goals with 123NET in being like-minded and working hard to benefit both parties.

RJ Telecommunications and 123NET have spent over a decade working together. In the beginning, there was only one data center and the 123NET offices took up half of the first floor. With 123NET growing and its presence in Michigan increasing, as a result, RJ Telecommunications knows they can rely on 123NET for projects or issues they need assistance with. Excellent customer service continues to stem from this partnership.

Mutually-Beneficial Solution:

With a philosophical backbone and focus on customer service, RJ Telecommunications and 123NET found that they could rely on one another with flexibility in areas such as design and implementation whenever a situation arises. As they grow together in different areas, especially Fiber and Wireless, the two endeavor to increase their partnerships across new projects and campaigns in the future.

About Mark Friday, VP OF RJ Telecommunications:

Mark Friday became interested in technology when he was a kid. He was breaking and fixing the lone computer that was used by everyone in the house. Coming to learn from mistakes and others in the field, he continued to increase his knowledge. The career, he says, chose him. Like most teenagers, Friday started working at the local Meijer in Brighton, where he met the daughter of Robert Jeneraux, the founder of RJ Telecommunications. Through a solid recommendation from his daughter and introduction to Robert, he has worked there for 16 years, becoming Vice President and part-owner of the company.

Under his leadership, he learned a lot of old-school telecom and helped modernize the company with only one customer that had a traditional PBX hanging on the wall. Friday and his company are proud of how far they’ve come and continue to research and plan to continue to grow as well as change with technology. Beyond technology, Friday is interested in movies and if he wasn’t in this field, he would have opened up his own movie theater. He hopes to continue to grow RJ and work with like-minded technologically-interested professionals. 

“This is really an easy answer, reliability! We have SIP Trunks, PRIs, Fiber, Fixed Wireless, and 4G circuits with 123NET. If 123NET was not reliable, we would have been long gone a while ago. Like I have always said to my employees and to 123NET staff, RJ can only be as good and reliable as 123NET is.”

Mark Friday

Vice President, RJ Telecommunications

e: mfriday.rj@outlook.com
p: 248.442.2100
w: rj10.com

MGCB Approves 123NET as Gaming Vendor

SOUTHFIELD, MI., Tuesday, November 10, 2020 – The Michigan Gaming Control Board (MGCB) has approved 123.Net Inc. (123NET), a Michigan data center and network services provider, as a registered vendor. Subject to certain requirements, this approval authorizes online gaming operators to host their servers in 123NET Data Centers.  

The MGCB, founded in November 1996, oversees casino gaming licensing, regulation, and operations in the State of Michigan. It also regulates gaming equipment manufacturers, distributors, and suppliers. 

As technologies and services have changed in the industry, so have guidelines and regulations. Sports betting and iGaming operations were legalized in Michigan in November 2019 by the State Legislature, being one of the first states to permit the services in the United States. The MGCB authorized onsite sports betting for the Detroit-based casinos, beginning March 11, 2020, with Mt. Pleasant’s Soaring Eagle and other Michigan casinos to follow. Rulemaking for online gaming is in progress and expected to be published in early 2021. 

Unlike the traditional model of strictly brick and mortar gaming, the new iGaming industry segment has added online and on-demand capabilities generating new requirements and challenges for both operators and vendors. iGaming operators’ plans call for selection and deployment in strategic edge facilities that are highly secure and connected with 24/7/365 on-site support. 123NET Data Centers fulfill compliancy and performance criteria designed to provide the best user experience for Michigan participants.  

MGCB Executive Director Richard Kalm said the partnership between casinos and iGaming vendors helped streamline the process. 

 “The casinos and their suppliers helped us by their timely efforts to share information we needed to authorize the [online] gaming,” Kalm said. “This new gaming opportunity has been highly anticipated, and we hope citizens will enjoy it and see benefits from additional revenue to both the state of Michigan and the city of Detroit.” 

Noah Lessaris, 123NET Strategic Accounts, has helped lead the efforts in the segment and is welcoming the online gaming industry into the 123NET Data Centers.  

“Like many applications used by Michiganders, our team finds it rewarding that user’s infrastructure as well as gameplay applications will be supported by our Network and Data Centers,” Lessaris said. “It’s a big boost to Michigan sports fans as Big Ten Football is getting started along with additional collegiate fall and winter sports.” 

ABOUT 123NET  

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. As home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers, peering with technology leaders such as Google, AWS, GM and others.  

OUR MISSION:   

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET. 

 

123NET Data Center Migration Checklist

123NET Data Center Migration Checklist

Housing IT equipment has a cost. Generally, building, managing, and maintaining an onsite rack space will cost you between $1,000 and $1,500 per month on average. Cloud services could prove even more costly if misconfigured. 

A data center migration is the deploying and transferring of an existing data center environment to the operating environment of another data center. It is a thorough process of plans for migration of the existing data center to a different site or facility. The 123NET Data Center Migration Checklist takes you through crucial steps, which focuses on downtime and risk reduction, in the migration of your data center. 

Developing a Project Plan

On average, data center migrations take 1 to 2 months. To build a data center, it takes 18-24 months. 

  • Engage & Pinpoint All Functions & Stakeholders Within the Affected Organization 
  • Find a Migration Manager that Handles the Process, Communicates Developments & Ensures the Project’s Fruition 
  • Facilitate a Strategy, Focused on Timelines, Budgets & Success Benchmarks 
  • Receive Stakeholder Approvals 
  • Craft a Communications’ Procedure to Keep all Parties Progress-Focused 
  • Identify Roles & Duties Before, During & After the Undertaking 
  • Consider SLA & Other Contracts for Terms/Conditions, Including Early Termination 

Inventory Assets & Applications

Building a data center requires 5 to 10 pieces of different equipment. On average, there are up to 5 types of equipment that is required. 

  • Explore if Asset Inventory Requires Discovery Software, Manual Completion, or Both 
  • Utilize Equipment & Hardware Stock to Explore Ownership & What Must be Migrated 
  • Finish Taking Stock of Network Connectivity 
  • Finalize the Tabulation of All Hardware Applications Running 
  • Establish Any Undocumented Hardware & Applications 
  • Determine Categorized Cabling & Decommissioned Inventory 
  • Achieve Identifying Labeling Structure to Determine Necessary Equipment & Transfer Timeline 

Planning of New Infrastructure 

The average data center layout has a Power Usage Effectiveness (PUE) between 1.75 and 2.4. 

  • Consider the Site Layout to Decide Where Equipment Placement is Implemented 
  • Implement a Virtual Layout with Equipment Location & Connection Path to Outcomes 
  • Confirm the Design of the Network with the Engineering Team 
  • Determine Cable Lengths to All Power & Data Connections to Minimize Post-Migration Potential “Spaghetti Cabinet” 
  • Establish IT Deployment Power Capacity Alignment for Each Row & Rack

1: Before Migration 

2: Day of Migration 

3: Post Migration 

Put Together a Migration Plan that Establishes Roles, Contact Information & Timelines 

Establish Accessible Movement Plan 

Confirm Migration is Successful 

Direct Project to Mitigate Critical Application Resource Impact (if possible) 

Make Sure All Equipment is Delivered 

Guarantee Network Operations Center (NOC) Observes Systems Working Again 

Schedule Migration Service  
(if needed) 

Ensure the Assembly of All Personnel 

Determine Equipment is Physically Installed & Connected 

Familiarize Yourself with the Site Layout 

Record Migration Progress 

Dispose / Decommission Old Cabling & Equipment 

Build Instructions for Device Installation  

Plan Additional Migration Changes 

 

Ensure Site Access & Security Clearance for All Necessary Team Members 

Structure Data in One Location 

 

Build Plans & Detail New Configurations to Determine Functionality 

 

 

Craft a Contingency Disaster Recovery Plan 

 

 

Plant Hardware Before the Move 

 

 

Determine Initial IT Asset Works 

 

 

Do a Dry Migration Run 

 

 

About 123NET 

123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others. 

OUR MISSION:

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES & BUSINESS THE BEST CONNECTED ON THE PLANET. 

Customer Spotlight—RPT Realty

At-a-Glance:

RPT Realty required a dependable and redundant offsite data center, dark fiber, and voice services’ solution to replace a neglected and declining network infrastructure.

Customer:

RPT Realty

Industry:

Real Estate

Services:

Data Center, Dark Fiber, SIP

Employee Number:

110

Background:

RPT Realty owns and operates a national portfolio of open-air shopping destinations principally located in top U.S. markets. The Company’s locally-curated consumer experiences reflect the lifestyles of its diverse neighborhoods and match the modern expectations of its retail partners. The Company is a fully integrated and self-administered REIT publicly traded on the New York Stock Exchange under the ticker symbol RPT.

Challenge:

Upgrading RPT Realty’s existing infrastructure with a redundant offsite data center and a dark fiber solution in a cost efficient and timely manner. They also wanted to upgrade their disaster recovery plan and needed to upgrade their corporate voice services.

Solution:

The attention was placed on developing a network solution, including a redundant offsite data center and a dark fiber solution, to upgrade their existing network infrastructure. The secondary focus was on employing the SIP voice product to enhance their business voice system. To do this, 123NET engineers focused on setting up RPT in an offsite data center and connecting them to the fiber network.

Results:

The composite of an offsite data center and dark fiber solution not only provided the upgraded and enhanced infrastructure that was EOL, EOS, and redundant but also an upgraded disaster recovery plan with a secure upgraded network. The SIP voice product also gave them an upgraded business voice product. The combination of these network and voice solutions enabled RPT Realty to be immediately connected upon moving from their old Farmington Hills office to a new Southfield office. It also offered upgraded voice services, so the company could have stronger communication.

These solutions benefited RPT Realty when COVID-19 initiated the pivot to a virtual workplace. They were in the process of a stress test that turned into a live test, which was flawless, allowing their employees to seamlessly work from home and stay connected. The 123NET network and voice solutions provide the confidence required to successfully balance employees being in the office and working from home.

Partnership:

“123NET was a successfully helped RPT Realty accomplish its goals of upgrading and enhancing our systems in a timely and economically efficient manner. They were able to personalize RPT Realty’s needs and create a customized plan which positively impacted the company as a whole. I had worked with them in both of my previous positions and found a mindset of deep support, technical acumen, and strong partnership.“

RPT Realty Information Technology Vice President Bill Piper

Customer Spotlight—365 Retail Markets

At-a-Glance:

This Information Tech and Service Provider overcame an expensive and outdated ISP along with the challenge of no other carriers in the area. 

Customer:

365 Retail Markets

Industry:

Information Technology & Services

Services:

Data Center, DIA, P2P, DIA Drop

Employee Number:

260

Background:

365 Retail Markets started in the basement of CEO and Founder Joe Hessling, with just paper, a pencil, and a rotary house phone. Over the last decade, the company has grown becoming a global leader in self-service convenience technologies ranging from vending, dining, mobile, and micro markets.  

Challenge:

365 Retail Markets faced an outdated and expensive ISP that was inherited from the previous occupant. They were looking to expand outside of their data closet into something more robust and reliable. While looking around at ISP’s, 365 Retail Markets were told there were no connections to their building which left them stranded. 123NET had to figure out how to profitably build into the new area and get network connectivity to businesses in that area.  

Solution:

Both parties saw a good opportunity in working together and 123NET brought in new lines to their building and into the entire area, giving them a great deal and a new internet connection option. They also decided to colocate their data within 123NET’s Tier 3 Carrier Neutral Data Center.

Results:

The results of this connection were growth with reliability for their offices and business’ backend. They have grown significantly since the installation of 123NET’s services. With two locations, they can connect their businesses with 123NET’s internet and utilize colocation space at the main data center hub in Southfield. Their business infrastructure is way more reliable as a result. As they continue to grow, they plan on expanding their office and Data Center solutions to fit their expanding needs.   

Partnership:

“123NET offered us a deal when no one else would. Between bringing new high-speed reliable internet, direct connection to their data center, and very helpful staff, they have solidified us as a customer to grow with.”

365 Retail Markets Senior Architect Robert Heller

BIG CITY Bandwidth: 123NET Helps Increase Carrier Connectivity in Port Huron, Michigan

SOUTHFIELD, MI., July 8, 2020 – 123.Net Inc. (123NET), a Michigan data center and network services provider, is planning to turn up five dark fiber small cell sites in Port Huron with a large national carrier over a 10-year-period. This will let the carrier expand its wireless network through their own robust cellular connectivity that can be customized to meet their needs.

These small fiber cell sites will operate on 123NET’s Dark Fiber backbone within Port Huron, which has reached over 1,500 lit buildings across the State of Michigan. These installations will connect directly from the small cells to a central office via several fibers.

123NET Carrier Relations Manager Bob Evenson said this is a fantastic way to help out our carrier partners and increase connectivity for Port Huron.

“It’s really great to see how 123NET continues to help our carrier partners on both the cell backhaul and wireline side of our business. In this case, we have a larger tier 1 wireless provider looking to connect their small cell sites in Port Huron for the next 10 years and beyond,” Evenson said.

This dark fiber network backbone will help make Port Huron one of the strongest connected communities in Michigan and provide bandwidth speeds comparable to other large cities across the USA.

The turn-up of these small fiber cell sites will occur in the fall of 2020. 123NET looks forward in partnering with carriers to further connect Michigan communities and businesses.

ABOUT 123NET

 123NET is a Michigan-based Internet Service Provider (ISP) focused on equipping businesses with an industry-leading data center, network and voice services. Over a dozen Fortune 500 companies and thousands of Michigan businesses trust 123NET to provide them with world-class connectivity. Home of the Detroit Internet Exchange (DET-iX), 123NET operates one of the largest carrier-neutral data centers and peers with technology leaders such as Google, AWS, GM and others.

OUR MISSION: 

BUILDING NETWORK TO MAKE MICHIGAN COMMUNITIES AND BUSINESS THE BEST CONNECTED ON THE PLANET.

ABOUT DET-iX 

The Detroit Internet Exchange (DET-iX) is a not-for-profit Regional Internet Exchange Point (IXP) with a switching fabric expanding throughout Michigan. Membership and ports are free. The collaboration of carriers, ISP’s, content providers and enterprise businesses connected to DET-IX allows for traffic to be exchanged freely, rather than paying upstream service providers for the connection and traffic. For more information, visit www.detroitix.com.