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BUSINESS PHONE SERVICE

Find amazing phone services for your business.

Amazing Phone Services for Your Business

Understanding the importance of communication in business, 123NET offers a Business Phone Service tailored to meet your specific needs. By seamlessly integrating voice and data, we provide a cost-effective solution that saves you both time and money. Whether you operate a small business or manage a large call center, you can rely on our comprehensive services to keep your communications running smoothly.

Stay Connected, Anytime, Anywhere

You can connect with our Microsoft Teams Direct Routing and Hosted IP PBX from any mobile device. You can use these services at the office, home, or on the go. They work with the Microsoft System or Softphone App.

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Cost savings with 123NET Voice Services

Add our Voice Services to your internet connection to save money. Our services give you the best value for your money.

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Secure Your Calls

We care about your security. Our Direct Routing, SIP Trunking, and Business Phone Systems use a Session Border Controller (SBC). This handles your phone calls and keeps your connections secure.

123NET's Business Phone Service - Hosted IP PBX

Hosted IP PBX

Our Hosted IP PBX is a hosted phone service that can help your business. It can increase your revenue and improve customer experience. We manage this service over a reliable network. It moves the PBX from your office to our data center. This gives you a 99.99% uptime service level agreement. We’re also working on a UCaaS communications platform.

  • Flexibility: High
  • Connectivity: Virtual
  • Mobile Apps
  • Unlimited Calls (Local)
  • Desk Phone
  • Call Recording
  • Softphone – Cloud-based Phone
  • HD Call Quality
  • Auto Attendant
  • Video Conferencing (Coming soon!)
  • Much more…
123NET's Business Phone Service - Microsoft Teams Direct Routing

Microsoft Teams Direct Routing

Our Microsoft Teams Direct Routing connects Teams to our network. This lets your employees make and receive calls within Teams. They can also transfer calls, forward them, and use voicemail.

123NET's Business Phone Service - SIP Trunking

SIP Trunking

Our SIP Trunking replaces traditional phone lines. It lets you use your internet connection for voice calls. This lets you keep your phone number and lowers your call charges.

  • Flexibility: High
  • Connectivity: Virtual
123NET's Business Phone Service - Dynamic PRI

Dynamic PRI

Our Dynamic Primary Rate Interface (PRI) gives you 23 concurrent calls. This helps you manage your operations without upgrading your equipment. With a fixed long-distance rate, PRI helps avoid billing surprises.

  • Flexibility: Low
  • Connectivity: Physical

Features

Over-The-Top Capabilities

Our Voice Services can be easily provisioned over any internet connection, making it highly accessible for businesses.

Reliable Voice Infrastructure

Our Voice Services are supported by a highly redundant network infrastructure in multiple data centers. This setup ensures maximum reliability and on-demand bandwidth availability for our customers.

Emergency Call Forwarding

Our Voice Services include emergency call forwarding features for added security. Customers can quickly forward phone numbers or change routing through an online web portal and call our network operations center (NOC) anytime for assistance.

24/7/365 Local Support

Our Network Operation Center monitors customer service and is available 24/7.

Directly Connect Employees

Our Voice Services allow businesses to bypass call queues and provide direct inward dials (DID) to their employees. Additionally, DID numbers can be displayed as an outgoing caller identification number specified to an individual or group of people, enabling more personalized communication.

“Our partnership with 123NET began with a careful and thorough evaluation of our existing network infrastructure and our desire for flexibility and future expansion. 123NET provided several comprehensive plans for comparison and ultimately designed a solution custom-tailored that was specific to our needs.”

Brad Neilson

Jack Demmer Ford – Dealer Operations Manager

Resources

Michigan Open Access Network: Connectivity & Community Growth
Blog | March 18, 2024

Michigan Open Access Network: Connectivity & Community Growth

Carrier Neutral Networks: The Future of Global Connectivity
Blog |

Carrier Neutral Networks: The Future of Global Connectivity

Understanding IRU Fiber: A Comprehensive Guide
Blog | March 15, 2024

Understanding IRU Fiber: A Comprehensive Guide

Understanding the Loss of Signal: A Comprehensive Guide
Blog |

Understanding the Loss of Signal: A Comprehensive Guide