Navigating COVID-19



123.Net is committed to keeping our employees, customers, and community safe. In accordance with Governor Whitmer’s “Stay-at-home” Executive Order 2020-21 and the Oakland County’s Emergency Order (2020-5) For Control of Pandemic, 123.Net, as a telecommunications company and an essential service provider necessary to protect or sustain life, will continue operations. 

 To ensure the safety of all of our employees and visitors, 123.Net is requiring all employees and visitors to our offices or data centers to follow the appropriate CDC guidelines. Anyone entering a 123.Net building must meet the following criteria:

No symptoms of fever, cough, shortness of breath, or sore throat.

No contact in the last 14 days with anyone diagnosed with COVID-19.

No travel internationally or domestically in the last 14 days. 


Moreover, as part of our efforts, we have instructed all employees to:

Wash hands property and frequently, using hand sanitizer when soap and water are not available 

Stay at home if they are exhibiting any symptoms 

Self-report if they have been in direct or indirect contact with a confirmed positive case

Self-report if they have traveled to any identified high-risk location 


    Existing 123NET Customers Providing Complimentary

    • Smart Hands Data Center Services
    • Conference Bridges

    Strong Network, Stable Infrastructure & Continued Service

    123NET’s Network Operations Center (NOC) is constantly monitoring usage across our network. Our teams can quickly add capacity, modify paths, and adjust traffic based on customer utilization. We are prepared to ensure traffic flows smoothly across our network, regardless of increased demand. Our network and services are monitored, managed and maintained virtually by our technicians. To make sure our services continue, we are working with our partners and providers to ensure a coordinated response surrounding potential COVID-19 impacts on our business.


    Feel free to reach out to your CFT (Customer Focused Team), NOC technician or or use the website’s Contact Us form for any additional questions.