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POSITION: NETWORK FIELD TECHNICIAN

123Net is currently searching for Technicians with hands-on experience to Install and maintain our resellers and end user customers. These positions involve exposure to voice technologies, IT and contact center software. Strong interpersonal and communications skills are needed to interface in technical and non-technical terms to resellers and end user customers’ IT staff. We are seeking only the best technicians and hardworking individuals who are able to excel in the ever growing and demanding world of telecommunications technology.

Responsibilities:

  • The main purpose of this field position is the installation, acceptance, line-up and maintenance of microwave, multiplex, fiber optic or other auxiliary equipment that comprises the 123 network
  • Be able to climb and perform work on communications towers and building rooftops to accept, test, and maintain microwave radio systems
  • Coordinate required activities with Network Operations Center personnel in the isolation and resolution of network problems
  • Works as a part of a cross-functional team to conduct routine preventative and corrective maintenance activities to support Network Deployment, Performance, and Reliability initiatives
  • Troubleshoots problems on his/her own related to the network
  • Provide an intermediate level analysis for fault isolation as it pertains to wireless, fiber optics, T-1, telemetry, and voice and data circuits
  • Uses acquired knowledge to provide input to supervisors on process improvement related to preventative maintenance routines
  • Responsible for the security and proper maintenance of corporate assets such as cell phones, spares, tools, test equipment, and vehicles
  • Provides installation as well as test and acceptance of customer circuits
  • Be able to lead less experienced technicians in all aspects of normal duty requirements
  • Fiber terminations including mechanical terminations and fusion splicing
  • Running structured cable in many different building environments

Qualifications:

  • Ability to multi-task in a fast-paced environment
  • Ability to prioritize and communicate well within a collaborative environment
  • Ability to troubleshoot network related issues: Cisco networking, IPs, subnets
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Basic understanding of VOIP/SIP
  • 1-3 years of Cisco WAN/LAN related experience
  • Able to work an on-call rotation
  • Basic understanding of hand tools and light construction
  • Ability to work at heights safely and without fear

Required Education:

  • Bachelor’s degree is not required, but preferred
  • Telecommunications: 1-2 years

Call Us at 866.460.3503