123Net is searching for highly motivated, independent, self-starting individuals with proven experience supporting the telecommunications needs of clients.
This position involves collaborating with customers and partners to implement the design and turn-up of telecommunications services. This may include IP routing, telephony, hardware configuration and network troubleshooting. Strong interpersonal and communications skills are essential when communicating with customers in technical and non-technical terms. This person must also demonstrate excellent customer service (both internal and external) while providing solutions for any turn-up/ migration challenges.